Guidance for raising a ticket

It helps make things much quicker if we have the information we need from the start to save us having to contact you to be sure of what you want.

Request for a new Document Library or List
Raising a ticket will initiate a discussion with a member of the SharePoint team to discuss your requirements to find what design will best fit your needs.
Tue, 13 Apr, 2021 at 7:56 AM
File Tags
Any changes made to your team's File Tags are available across all of your team's Document Libraries. Don't forget that multiple File Tags c...
Tue, 13 Apr, 2021 at 7:57 AM
Document Library access/permission changes
If changes are needed to the people or teams that can access a Document Library or List then please detail: the name & location of the Document Lib...
Tue, 13 Apr, 2021 at 7:57 AM
Document Library layout changes (including Views and Grouping)
Views If you need changes made to a Document Library then using the right names makes things easier and quicker: Provide the name of the Document...
Tue, 13 Apr, 2021 at 7:57 AM
Adding or updating MS Office templates
The following are required for each template to be added or updated: An appropriate MS Word, Excel or PowerPoint document to be used as the basis fo...
Tue, 13 Apr, 2021 at 7:57 AM
Staff who are authorised to make change requests
To ensure that change requests are coherent and the implications thought through, ticket requests for changes to Tiles, Navigation or Document Libraries and...
Fri, 28 Jul, 2023 at 12:22 PM